Project Brief
Client: Governa AI
Industry: Aged Care & Healthcare
Project Duration: 5 months
Services Provided: AI Integration, Web Application Design, Development, and Deployment
The aged care sector faces stringent regulatory standards, and compliance can be a significant burden for facilities of all sizes. Our client, Governa AI, sought a solution that could leverage AI to streamline the complex landscape of regulatory compliance in aged care. They required an advanced compliance framework that would help aged care providers not only maintain but also excel in adhering to new standards, reducing risk, and improving overall care quality. Our task was to design and develop an AI-powered platform that automated compliance tracking, risk management, and continuous improvement, all while being user-friendly and adaptable to different facility sizes.
Project Outcome
The Governa AI platform successfully addressed the unique challenges faced by aged care providers, offering a comprehensive AI-driven compliance framework. This solution enabled real-time compliance tracking, automated risk management, and an enhanced incident reporting system, all while reducing the administrative burden on staff.
Design Process
The design of Governa AI's platform was centered around user experience and AI-driven insights. Our goal was to develop an intuitive system that simplifies complex regulatory requirements while making advanced AI tools accessible to aged care providers.
Research & User Interviews
We conducted comprehensive research, interviewing aged care facility managers and compliance officers to understand their pain points. We identified the need for simplicity and automation as key drivers in the platform design.
Wireframing & Prototyping
We created detailed wireframes and prototypes that focused on minimizing the number of steps needed to complete tasks. User testing with aged care professionals guided our iterative design improvements.
UI/UX Design
The interface was designed with clarity and accessibility in mind. It features an easy-to-navigate dashboard that allows users to track compliance metrics, monitor risks, and generate reports quickly. AI-enhanced analytics were integrated seamlessly into the user flow to provide actionable insights
The design process was agile, allowing us to make continuous improvements based on user feedback and changing compliance requirements.
Development Process
The development of Governa AI involved creating an intelligent backend system capable of processing large amounts of regulatory data while delivering actionable insights through AI. The project was divided into multiple sprints to ensure each feature was fully developed and tested before moving on to the next phase
Technology Stack
The frontend was built using React.js, with Python and TensorFlow powering the AI models on the backend. The application was hosted on a cloud-based infrastructure to allow scalability as the user base grew.
AI Integration
AI models were developed to handle real-time compliance tracking, risk prediction, and continuous improvement recommendations. These models were trained on data from aged care facilities and regulatory guidelines, ensuring they provided relevant and accurate results.
Development Phases
The development process was divided into three key phases: compliance tracking and incident reporting, AI-powered risk management, and continuous improvement plans. Each phase included rigorous testing and validation with real-world data to ensure accuracy and reliability.
API Integrations
The platform integrated seamlessly with existing aged care management software, enabling providers to access compliance tools without disrupting their current workflows.
Security
Given the sensitive nature of the data being handled, we implemented advanced security measures, including encryption, secure user authentication, and compliance with privacy regulations.
Release & Post-Launch
Launch Date: August 2024
The Governa AI platform was launched successfully, with an initial rollout to select aged care facilities. The post-launch phase included user training, feedback collection, and rapid iteration to enhance the platform based on real-world usage. Within weeks, the platform was fully deployed across multiple aged care organizations, delivering tangible improvements in compliance management and operational efficiency.
Ongoing support and updates were provided to ensure the platform remained aligned with evolving regulatory standards. Governa AI continues to receive positive feedback from users, who appreciate the streamlined compliance process and the significant reduction in administrative workload.